After-hours lead replies, quote follow-ups and invoice chases — the trifecta that eats the tradie week.Reclaimed before knock-off, every week.
Spokedraft installs three workflows for Australian roofers, plumbers, electricians and sub-contractors: after-hours lead replies that send a real message before the laptop closes, next-morning quote follow-ups that nudge the customer while the morning job runs, and invoice chases that lift the Friday pile off your desk on a polite, timed loop.
The tradie workflow
One workflow, two phases. The after-hours lead reply so the right human gets back before the tradie does, and invoice processing so the Friday pile stops dragging into the weekend.
- 01
After-hours lead qualification
When an enquiry lands at nine o’clock, it’s triaged before the laptop closes. The hot ones get a real SMS or email back from the tradie’s own address book — a “we’ll come back at knock-off / first-thing tomorrow” reply the customer actually receives. The cold ones get a polite holding line. No silent vendors, no offshore call centre, no “we’ll get back to you” that never sends.
- 02
Invoice processing
Once the job’s done, the quote turns into a draft invoice overnight — line items pulled from the job notes, the photos and the previous five numbers, totals reconciled into Xero ready for the morning. The chase sequence day three, day seven and day fourteen runs from the tradie’s own address book, polite and sequenced, so the Friday invoice pile stops following you into the weekend.
The tradie reclaims roughly eight hours a week — the after-hours inbox, the morning quote chase, and the Friday invoice loop.
Our mission statement names tradies by name — because the segment we’re built for sits on a ute at first light, not behind a desk. Every install we ship is shaped around the way a small trade business actually runs the week.
See how it lands on your week.
Six questions, ninety seconds. We reply inside one business day with a written scope or a polite no.